FAQ's

Over the many years we have been making ‘Memorial Diamonds’, we have been asked dozens of questions – some you may not have even thought of. We invite you to read the FAQ’s. Some regular questions include :-

Are the diamonds real?
Absolutely…We only manufacture 100% genuine diamonds. Although ‘man-made’ they have ALL the exact same properties and characteristics of natural mined diamonds but are termed ‘created diamonds’ or laboratory grown diamonds. Our unique diamonds don’t have bizarre names like ‘Aura’ and they are not imitations or anything like CZ (Cubic Zirconium), Moissanite (Silicon Carbide), colour coated diamonds, irradiated diamonds or any of the other huge number of ‘synthetics’ available.

How much does it cost?
Click here for our current price list >>

Do you REALLY use the ashes and/or hair sent?
Please – trust us. We realize your concern, but we feel compassionate and privileged to be able to provide you with an everlasting and valuable memento genuinely using the ashes or hair you have supplied. From our first beginnings – as members of the NAFD & SAIF – we work to a strict code of practice. We go to extraordinary lengths to ensure there can be no mix-ups.

Why are they more expensive than shop bought diamonds?
Our processing is extremely scientific, some of the 15 processes take weeks and equipment runs into £millions. In actual fact, Labgrown(non-memorial) ‘Fancies’ (coloured gems) can be a lot more expensive than mined diamonds. On the world markets Blue diamonds range from $100,000 to $250,000 per carat. Fancy yellows from $10,000 – $50,000 (Cognac from $4000)

How do you make Memorial and Celebration Diamonds?
All mined diamonds and ours – are basically carbon. In our unique process we grow a raw diamond made from extracted carbon within ‘Cremains’ (cremation), or hair (if burial is the choice). Or from umbilical cords or the ‘Promessa’ process (Freeze-Drying)

What colours can be made?
In short : Light Canary Yellow, Free-Range Blue/White, White (with a slight blue hue) and Pink. The usual outcome when using human (or animal) carbon is a natural canary yellow (not the darker Cognac) We make natural blue diamonds in a range of shades called ‘free-range’ blue and we have been very successful with white diamonds with a slight blue hue – but real sparklers.

What ‘cut’ do you offer and what weights?
90% of all world diamonds are cut and polished with 58 facets called ‘Brilliant’ (round) for the best scintillation and sparkle. We always recommend this cut. The smallest diamond we make (0.25carat) is just as complex to process as the biggest we supply (2 crt), so we have a minimum order of either 1x 0.5crt, or 2x 0.33crt or 3x 0.25crt. We charge using a ‘base-rate’ [please see our price list] Other cuts may be available, please enquire.

Are the diamonds certified?
The UK based AnchorCert can certify your diamond – they are independent from us. Call us for details.

Are the diamonds flawless?
The honest answer is “Not totally”. We aim for VS1 or better. The grown raw diamond can have shades and inclusions just as they are found in natural mined diamonds, but the experienced cutter avoids any such specs and flaws as much as possible then cuts and polishes to the size of the finished diamond requested. Our final cutting tolerance is +/- 5 points [100 points in a carat].

Can you make the diamond from my pet?
Hair contains carbon. Horse Hair and Pet Fur is abundant, so provided you collect enough, a diamond can easily be made.

How do I order?
We wish to offer you the best info’ without a sales pitch. We can help all the way through the process. Just call us, ask as many questions as you need to feel happy to decide. You may have called us already and had some of your queries answered. You may have had the complete sales pack which we normally send out. You will know the pack contained all that was required to send the material back to us. Please do not worry about posting anything to us, nothing has ever been lost in 15 years.

How can I pay you?
Not by Credit cards, they are fraught with problems. Being British, we prefer Sterling payment of both the deposit and final balance by simple domestic cheque or by bank transfer (we will provide bank data if required). Credit Card Cheques are acceptable.

How long does it take?
After signing the order form, as a courtesy we offer 14 days ‘cooling’ off (which can be waived to save 2 weeks). The normal turnaround for Canary diamonds is 13-15 weeks (or less). FR-Blue/White’s take longer, depending on the weight/size ordered.

Can I cancel?
You can cancel within the 14 days ‘cooling off’, but Please see our Trading Terms & Conditions, they are simple in plain English.

Do you make them into rings or pendants?
We are not fashion jewellers. We simply make the diamonds. Jewellery is very subjective, and as such you will have your own personal desires and design ideas. Most good jewellers have their own workshop and stock findings are readily available. We have many names of jewellers customers have used and list some on our website, but please – just ask.

Can we come and see the process?
We are very sorry to refuse any request to view plant and production – for all kinds of reasons (security, logistics, time, location, health & safety, insurance etc). We have various premises depending on the process stage.

Memorial Diamonds have been supplying man-made diamonds since 1985, principally using the carbon in cremation ashes or carbon extracted from hair.
Memorial Diamonds
Part of the Phoenix Group
Get in Touch
FREE: 0800 141 2254
TEXT: 0771 288 7993
TEL: 0870 881 0612
E: info@memorial-diamonds.com
Post and Recorded Delivery Address only Memorial Diamonds
Sunrise House
Hulley Road
Macclesfield
Cheshire, UK
SK10 2LP
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